Shipping policy

We have a 30-day return policy. To be eligible, your item must be unused, in its original packaging, and accompanied by proof of purchase.

To start a return, contact us at legacypetprovisions@gmail.com. Approved returns will be sent to: 10949 E Peakview Ave, Centennial, CO 80111. Do not send items back without contacting us first.

Damages and Issues Inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately at legacypetprovisions@gmail.com and we'll make it right.

Non-Returnable Items We do not accept returns on perishable goods, custom or personalized items, sale items, or gift cards.

Exchanges Return your item and once accepted, place a new order for the item you want.

Refunds Once your return is received and approved, you'll be refunded to your original payment method within 10 business days. If 15 business days have passed since approval, contact us at legacypetprovisions@gmail.com.